We’d Love to Hear From You

You know, running an online store isn’t just about selling products—it’s about building connections. That’s why, from day one, we’ve made it a point to personally respond to every email that comes our way. Our founder, Mark, still replies to customer messages himself whenever he can. Crazy, right? But that’s how much we care.

Get in Touch

Got a question, a suggestion, or just want to chat about that stunning piece you saw on our site? Honestly, we’re all ears. Here’s how you can reach us:

• Address: Václavské náměstí 837, 110 00 Praha 1, Czech Republic
• Company Name: Luxering Solutions s.r.o.
• E-Mail: [email protected] (We usually reply within 24 hours—unless it’s a weekend, then we might take a breather.)
• Phone: +420 224 815 372 (Monday–Friday, 9am–6pm CET)

Your Voice Matters

Here’s the thing—we don’t just want to hear from you when something’s wrong. Tell us what you love, what you’d change, or even what you had for breakfast (okay, maybe not that last one). Last month, a customer’s feedback led us to redesign our packaging, and now it’s 100% eco-friendly. See? Your words actually make a difference.

P.S. If you’re in a hurry, try our Live Chat during business hours. It’s like texting a friend who happens to know everything about jewelry.