At LuxeRing, we take pride in delivering your carefully selected accessories with the utmost care and efficiency. Every order is processed through a meticulous quality check before being securely packaged to ensure your items arrive in pristine condition. Our streamlined logistics network allows us to serve customers worldwide while maintaining high standards for both speed and reliability.

Orders are typically processed within 1-2 business days after payment confirmation. Delivery timelines vary based on your location and selected shipping method. While most domestic shipments arrive within the estimated window, international deliveries may require additional transit time due to customs procedures. Seasonal peaks or unforeseen circumstances may occasionally cause minor delays, which we proactively communicate via email.

We offer transparent shipping options tailored to different order values:

Standard Shipping (10-15 Business Days): $15 for orders totaling $0-$60
Free Shipping (10-15 Business Days): Applies automatically to orders of $60+

All shipping costs are calculated at checkout based on your cart total and destination.

We currently ship to over 50 countries across North America, Europe, Asia-Pacific, and select Middle Eastern regions. Some remote locations or areas with complex import regulations may experience restricted service availability. During checkout, our system will automatically verify whether we can deliver to your address. For specific inquiries about your region, please contact our support team before placing your order.

Once your order ships, you'll receive a confirmation email containing your tracking number and a direct link to monitor the package's journey. Our system updates tracking information in real-time as your shipment progresses through the delivery network. For consolidated orders with multiple items, all components will share the same tracking reference for your convenience.

While we make every effort to ensure timely deliveries, occasional delays may occur due to carrier issues or customs inspections. If your package hasn't arrived within 5 business days after the estimated delivery date, please first check the tracking status for updates. For unresolved cases, contact our customer service at [email protected] with your order number. We'll initiate a trace investigation with the carrier and keep you informed throughout the resolution process.

International customers are responsible for any applicable customs fees, import taxes, or brokerage charges imposed by their country's regulations. These fees are determined by local authorities and vary based on product value and category. We declare all packages with accurate product descriptions and values to comply with international shipping laws. For guidance on potential charges, we recommend consulting your local customs office before placing an order, as these costs are separate from your purchase and shipping fees.